We are able to exchange or provide a store credit if your merchandise is returned and received within 7 days from the date of delivery.
Please email us at ContactUs@MyFavoriteBeachHouse.com for a return authorization number and to ensure that the item is not a final sale item. You must write this number on the outside of the box in order for your return to be accepted. After 7 days, all sales are final. Unfortunately, we do not provide refunds/credits for shipping/handling charges or for returns over 7 days or final sale products.
Swimwear may be exchanged ONLY, but not returned for refund. Customer may, at their expense and with a return authorization from Myfavoritebeachhouse.com, ship the swimwear to manufacturer and exchange for items of the same or greater value. Customer will be charged for return shipping costs. Swimwear must be in exact original condition as stated below.
MyFavoriteBeachHouse.com asks that merchandise be returned in its original condition meaning that the merchandise is unworn, unused, unwashed, and in original packaging with all tags (and sanitary strips in the case of swimwear) attached and that you include a copy of the invoice or packing slip with your reason for return.
Items returned without a return authorization number, past 7 days, or not in original condition will be returned to customer at the customer's expense.
We are not responsible for shrinkage or bleeding as a result of washing your item(s).
The following items may not be returned or exchanged under any circumstances:
Shipping charges incurred for exchanges will be billed to customer who placed the original order unless otherwise specified. Credits to credit cards take approximately two weeks to process from the time the return is received and processed.
Canceled or modified orders must be done as soon as possible. Call or email your request, we will do everything we can to assist you. If the order has been shipped we will not be able to cancel or modify the order, it would then be the customer's responsibility to send the package back to My Favorite Beach House and the original return/ exchange policy will be applied.
Exchanged items along with orders that use a store credit are not eligible for free shipping.